Privacy Policy

Privacy Policy

All Star Heating & Cooling of Central Florida

Effective Date: June 2026

All Star Heating & Cooling of Central Florida (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website, requesting services, communicating with us, or interacting with our SMS messaging program.

By using our website or providing your information, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

When you interact with our website or contact our business, we may collect personal information that you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Service address

  • Project or service details

  • Any additional information you choose to provide

We collect this information when you:

  • Submit a contact form

  • Request a quote or estimate

  • Schedule service

  • Contact us by phone, email, or text message

  • Subscribe to communications from our company

  1. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and service requests

  • Schedule appointments

  • Provide estimates and proposals

  • Deliver HVAC services

  • Send appointment reminders and service updates

  • Improve our website and customer experience

  • Communicate regarding ongoing or completed services

  • Comply with legal obligations

  1. SMS Communications

By providing your phone number and opting in through our website forms, service request forms, or other communication channels, you consent to receive SMS messages from All Star Heating & Cooling of Central Florida.

These messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Service updates

  • Technician arrival notifications

  • Estimate follow-ups

  • Maintenance reminders

  • Customer support communications

  • Project-related notifications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly at (407) 255-7827 or office@allstarcentralflorida.com.

  1. Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances, except with vendors, service providers, or subcontractors who assist us in delivering our messaging services and who are bound by confidentiality obligations.

  1. Website Usage Information

Our website may automatically collect certain non-personal information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Time spent on the website

This information is used to analyze website performance, improve functionality, and enhance the user experience.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand visitor behavior.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

  1. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take appropriate security measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.

  1. Third-Party Services and Links

Our website may contain links to third-party websites or utilize third-party services to help operate our business.

We are not responsible for the privacy practices, content, or security of external websites and encourage users to review their privacy policies independently.

  1. Your Choices

You may:

  • Opt out of SMS communications by replying STOP

  • Contact us to update your information

  • Request information regarding the personal data we maintain

Opting out of SMS communications will not affect your ability to receive services or communicate with us through other methods.

  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date. Continued use of our website following any updates constitutes acceptance of the revised policy.

  1. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

All Star Heating & Cooling of Central Florida

21820 State Road 46
Mt Dora, FL 32757

Phone: (407) 255-7827

Email: office@allstarcentralflorida.com